Heide Palao has worked at GLCPS since 2016. In 2021, Ms. Palao transitioned from her position as Receptionist for the Front Office Staff to District Translator. Ms. Palao is bilingual, speaking and writing fluently in both English and Spanish. Her responsibilities include translating for families and staff, directing visitors and families to the appropriate staff member, translating documents and acting as translator during family meetings, and uniform ordering and distribution. She has a Bachelor's degree in Political Science from UMass Dartmouth and an Associate's degree in Criminal Justice from Bristol Community College. Besides GLCPS, other passions include playing and coaching lacrosse, and singing in her church choir.